Appointments
Routine appointments
To request a routine appointment:
- Use our Online GP Appointment System – SystmOnline
- Phone us – 01983 871828, Monday to Friday from 8am to 6.30pm
- Visit the surgery – Speak with a receptionist, Monday to Friday from 8am to 6.30pm
- Use your NHS account – (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Chaperones
You have the right to request or we may offer the presence of a chaperone during your consultation or procedure at the surgery. This could be a nurse, healthcare assistant, or another appropriate member of staff, with your agreement. If you’re unsure whether you’d like a chaperone, please contact the surgery to discuss it before your appointment.
Urgent Appointments
Urgent appointments are not for repeat prescriptions, fit notes or for signing forms but for urgent matters only.
Patients requesting urgent clinical appointment or reviews should either be made by attending the practice in person or by telephone. Please contact the Practice as soon after 8am as possible.
To request an urgent appointment (Monday to Friday):
- Phone us – 01983 871828, Monday to Friday from 8am to 6.30pm
- Visit the surgery – Speak with a receptionist, Monday to Friday from 8am to 6.30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Cancelling your appointment
To cancel your appointment:
- Use your NHS account – (through the NHS website or NHS App)
- Using the GP online system – SystmOnline
- Phone us – 01983 871828, Monday to Friday from 8am to 6.30pm
We will then be able to offer your cancelled appointment to someone else.
We appreciate your cooperation!
Home Visits
If you are housebound and need an appointment, we may carry out a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.
Your GP will call you first and only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule home visits.
You can also be visited at home by a Community Nurse if you are referred by your GP.
